Last updated: 2 April 2026

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This Privacy Policy explains how we collect, use, store, and protect your personal information when you sign up to receive marketing emails from us.

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Who We Are

Tom's Talking Reptiles provides reptile encounter experiences, events, and related services.

If you have any questions about this Privacy Policy or how we use your personal information, you can contact us at:

• Email: team@tomstalkingreptiles.co.uk

• Phone: 07715 348 378

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What Information We Collect

When you sign up to receive marketing emails from us, we may collect the following information:

• Your name

• Your email address

• Information about how you interact with our emails or website

• Your marketing preferences

We only collect information that is necessary for sending you updates, offers, and relevant information about our reptile experiences and services.

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How We Use Your Information

We use your information to:

• Send you marketing emails, updates, and special offers

• Let you know about new reptile encounters, events, and promotions

• Improve our website, services, and communications

• Understand how people use our emails and website

• Respond to enquiries or requests

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Lawful Basis for Processing

Under UK data protection law, we rely on your consent to send you marketing emails.

You can withdraw your consent at any time by:

• Clicking the unsubscribe link in any email

• Contacting us directly

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How We Store and Protect Your Information

We take appropriate steps to keep your personal information secure and protected against unauthorised access, loss, misuse, or disclosure.

Your information is stored securely and only accessed by authorised people who need it for business purposes.

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How Long We Keep Your Information

We will keep your information for as long as you remain subscribed to our marketing emails.

If you unsubscribe, we may keep a limited record of your email address to ensure we do not contact you again unless you ask us to.

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Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our website, send emails, or manage bookings. These providers will only process your information on our instructions and in line with data protection law.

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Your Rights

Under UK GDPR, you have the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Restrict or object to how we use your information

• Withdraw your consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

You can find more information about your rights on the ICO website.

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Cookies and Tracking

Our website may use cookies or similar technologies to understand how visitors use the site and to improve your experience.

For more information, please see our Cookie Policy.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Tom's Talking Reptiles
team@tomstalkingreptiles.co.uk

07715 348 378